{"id":1121,"date":"2023-06-20T06:24:00","date_gmt":"2023-06-20T06:24:00","guid":{"rendered":"http:\/\/cvsc.upcebu.edu.ph\/?p=1121"},"modified":"2025-05-21T06:28:49","modified_gmt":"2025-05-21T06:28:49","slug":"an-empirical-study-on-the-use-of-a-facial-emotion-recognition-system-in-guidance-counseling-utilizing-the-technology-acceptance-model-and-the-general-comfort-questionnaire","status":"publish","type":"post","link":"https:\/\/cvsc.upcebu.edu.ph\/index.php\/2023\/06\/20\/an-empirical-study-on-the-use-of-a-facial-emotion-recognition-system-in-guidance-counseling-utilizing-the-technology-acceptance-model-and-the-general-comfort-questionnaire\/","title":{"rendered":"An empirical study on the use of a facial emotion recognition system in guidance counseling utilizing the technology acceptance model and the general comfort questionnaire"},"content":{"rendered":"\n

Dhong Fhel K.\u00a0Gom-os,\u00a0<\/a>Kelvin Y.\u00a0Yong<\/a><\/p>\n\n\n\n

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Abstract<\/h2>\n\n\n\n

Purpose<\/h3>\n\n\n\n

The goal of this study is to test the real-world use of an emotion recognition system.<\/p>\n\n\n\n

Design\/methodology\/approach<\/h3>\n\n\n\n

The researchers chose an existing algorithm that displayed high accuracy and speed. Four emotions: happy, sadness, anger and surprise, are used from six of the universal emotions, associated by their own mood markers. The mood-matrix interface is then coded as a web application. Four guidance counselors and 10 students participated in the testing of the mood-matrix. Guidance counselors answered the technology acceptance model (TAM) to assess its usefulness, and the students answered the general comfort questionnaire (GCQ) to assess their comfort levels.<\/p>\n\n\n\n

Findings<\/h3>\n\n\n\n

Results from TAM found that the mood-matrix has significant use for the guidance counselors and the GCQ finds that the students were comfortable during testing.<\/p>\n\n\n\n

Originality\/value<\/h3>\n\n\n\n

No study yet has tested an emotion recognition system applied to counseling or any mental health or psychological transactions.<\/p>\n\n\n\n

Keywords<\/h2>\n\n\n\n