Applying Stakeholder and Self-Efficacy Theories to Classify Organizational Citizenship Behavior Antecedents
Tiffany Adelaine Tan Leahlizbeth Sia Benedict James Duran Abstract Most studies about organizational citizenship behavior (OCB) focus on particular actions that employees, supervisors, or owners of organizations should exhibit. To encourage OCB in service-oriented Filipino organizations, this paper proposes a classification of OCB antecedents collected from the literature in theory and industry practice. By using the stakeholder and...
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